Front Desk Receptionist - Urgent

PT Sentosa Rahayu · 📍 Bontang, Kalimantan Timur · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 5.000.000 – Rp 6.000.000 per month

PT Sentosa Rahayu is seeking a dedicated and professional Front Desk Receptionist to join our team in Bontang, Kalimantan Timur. This is an urgent position, and we are looking for someone who can start immediately.

As a Front Desk Receptionist, you will be the first point of contact for our guests and visitors, ensuring a welcoming and efficient experience. Your role will be crucial in maintaining the overall image and reputation of our company.

We offer a competitive salary, a friendly work environment, and opportunities for professional growth. If you are passionate about customer service and eager to make a difference, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Answering and directing phone calls and visitors to the appropriate department.
  • Greeting guests and visitors with a smile and providing excellent customer service.
  • Checking in and out guests, and ensuring they have all the necessary information.
  • Managing front desk operations, including reservations, check-ins, and check-outs.
  • Assisting with administrative tasks such as filing, data entry, and record-keeping.
  • Ensuring the front desk area is clean, organized, and welcoming at all times.
  • Handling and resolving guest complaints or concerns in a professional and courteous manner.
  • Assisting with the organization and coordination of meetings, events, and other activities.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Minimum of 2 years of experience in a front desk or receptionist role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in English and Indonesian languages.
  • Familiarity with basic computer software and office equipment.
  • Ability to work well under pressure and meet tight deadlines.
  • Previous experience in the hospitality or customer service industry is a plus.
  • Bachelor's degree in Business Administration, Hotel Management, or a related field is a plus.

    • 🛠️ Keahlian

    Excellent communication skillsInterpersonal skillsOrganizational skillsMultitaskingEnglish proficiencyComputer skillsCustomer serviceProblem-solving
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