Patient Support Specialist

Join PT. SEHAT SEJAHTERA KLINIKA as a Patient Support Specialist and play a vital role in ensuring seamless communication between patients and insurance providers. This position is ideal for individuals passionate about healthcare administration and dedicated to providing exceptional patient care. Located in the beautiful city of Badung, Bali, our clinic offers a unique and enriching work environment. As a Patient Support Specialist, you will be at the forefront of our patient support team, handling inquiries, scheduling appointments, and coordinating with insurance companies to ensure smooth and efficient claims processing.

Your daily tasks will involve managing patient records using our in-house software, resolving patient concerns promptly, and maintaining accurate and up-to-date information. You will also be responsible for training new staff and ensuring compliance with all healthcare regulations. This role offers a fantastic opportunity to grow within the healthcare industry, with potential for advancement and professional development.

📋 Tanggung Jawab Pekerjaan

• Manage patient records and ensure accurate and up-to-date information using our in-house software.
• Handle patient inquiries and provide information about our clinic services.
• Schedule appointments and coordinate with healthcare providers to ensure timely and efficient patient care.
• Coordinate with insurance companies to process claims and ensure smooth reimbursement for patients.
• Resolve patient concerns and complaints promptly and professionally.
• Train new staff and ensure compliance with all healthcare regulations.
• Maintain a high level of confidentiality and discretion when handling patient information.
• Participate in continuous professional development and stay updated with the latest healthcare trends and best practices.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
• Minimum of 2 years of experience in a patient support or healthcare administration role.
• Proficient in using Microsoft Office Suite, including Excel and Outlook.
• Strong communication and interpersonal skills.
• Excellent organizational and time management skills.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with healthcare insurance regulations and claims processing.
• Certification in Healthcare Administration or a related field is a plus.

🛠️ Keahlian

Lowongan Terkait